![]() Otherwise, the recording cannot be downloaded. In case of a WMS Network, you need to be logged in to the PBX, which the recording belongs to.Click on the sound icon next to the relevant call to download the call recording.On the report on Data Grid tab, find the column with the sound icon.Open the Analytics tab in Collaboration.wda: added possibility to download call recordings in Cloud Analytics int: fixed an issue in which Settings options were not displayed in Outlook integrationĭocumentation: What is WIService, Outlook integration for Microsoft Windows Cloud Analytics (CDR-View 2.0) Date: Improvements Note: The support starts from Collaboration native app v. int: improved the logic so that logs of Collaboration native app are sent via WIService -> About -> Send Feedback button int: fixed an issue in which sync with Outlook integration failed due to increased CPU usageĭocumentation: What is WIService, Outlook integration for Microsoft Windows WIService v. Improved the display of Talk Time on the Data Grid report, so that the data is displayed in the format hh:mm:ss for more convenience.ĭocumentation: Cloud Analytics (CDR-View 2.0) in Collaboration WIService v. ![]() int: improved performance and stability of Outlook integrationĭocumentation: What is WIService, Outlook integration for Microsoft Windows Cloud Analytics (CDR-View 2.0) Date: Improvement int: fixed a rare issue in which WIService crashed after user status was changedĭocumentation: What is WIService WIService v. ![]() WiIdix Microservices Changelog: new features and improvements for Kite, Wildix Management portal (WMP), Wildix Integration Service(WIService), Screen sharing.įor Kite, WMP: no need to upgrade, the changes are available right away.įor Wildix Integration components (WIService, Screen sharing, Fax Printer, Outlook, TAPI driver): go to Collaboration Settings -> Extensions and click Update to install a new version (for WiService, there is also an auto-update option). ![]()
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